DUTY OF CARE
Your Safely is Our Business
might be wondering… DUTY OF CARE...? What is that?
Well, the legal definition is the responsibility of a person or
organization to take all reasonable measures necessary to prevent activities
that could result in harm to other individuals and or their property
But for us, Duty of Care is about more than just our legal
obligation. It’s about ensuring the well-being of our travelers and employees,
while weighing and managing the risks associated with travel. That means we,
Galactic Performance Solutions, are responsible for the health, safety, and
security of our clients, our travelers, AND our employees while they are
traveling. We must also demonstrate to our clients that we are prepared for the
risks associated with travel as well as how to respond to these risks. With
heightened security measures, this is even more important today!
How do we do this?
It’s simple…WE MONITOR! If we have travel groups in the air – we
are monitoring their flights! 24 hours a day, 7 days a week! We also have our
staff on the ground in the destination as well as travelling with most of our
groups. We think about all of the possible crisis situations our travelers
could find themselves in, and come up with an action plan for each of those. We
make sure we have the most accurate and up-to-date information on our employees
and travelers, and we update and sync this information so that if an emergency
occurs, our team can quickly contact those at risk.
We have put technology to use for us by partnering with GAMA, an
organization that fosters and advances the overall welfare and safety of global
business and the general aviation industry. We also utilize the MAGNATECH
product “SAFETOGO”, which gives us the ability to track and locate our
travelers in real time and instantly assess any potential travel or safety
risk. It allows us to deliver a truly worry-free travel experience by
proactively contacting the traveler, discussing their location and itinerary,
and ensuring their safety. This gives us the ability to track and locate our
travelers in real time and instantly assess any potential travel or safety risk,
and allows us to deliver a truly worry-free travel experience by proactively
contacting the traveler, discussing their location and itinerary, and ensuring
their safety. It’s kind of like “FIND MY FRIENDS” for our travelers
Our Innovative Tools
TRAVELLER TRACKING MAP AND DASHBOARD provides us with:
tracking (flight/hotel segments)
messaging by individual or groups
Corporate client dashboard access
FLIGHT MONITORING helps us:
Track flight delays, cancellations, gate changes, etc.
TRAVEL ALERTS and flight updates are emailed to us and the
Safety and Disruptions, Natural and Environmental, Strikes and Unrest, Conflict
and Terrorism, Health and Medical, etc.
Country risk level, summaries, and advisories.
We always hope for the best, while we plan for
the worst. Preparation is key
What can you do?
Being in the travel industry and familiar with the ins and outs
of procedures, we also specialize in helping our clients implement their own
customized corporate travel policy. This must start with engaging your
employees in the process. Begin by asking what the most intimidating factors
are for them while travelling. Is it air travel, destination-based concerns,
We take the information and feedback you supply, consider what
current measures the company currently has in place, and what protections or
aid you are willing or able to provide, then make our recommendations and help
you to implement a structured and cohesive policy that meets legal obligations
as well as your customized corporate needs.
“SO – WHERE DO YOU WANT TO GO?